Most orders placed on our website are fulfilled within 9-12 weeks unless otherwise posted on the respective product page. All furniture is inspected prior to shipping, staging and release. Shipping methods and providers are carefully curated to ensure you receive the best service and experience possible. โShip-outโ times posted on product pages represent accurate and reasonable estimates with consideration to these commodities, their size, weight and packaging design. The shipping process is contingent on providers'ย availability and logistical resources, delays may occur andย some services may not be available in all areas
Standardย Curbside
Standardย Curbside or "Standard Shipping" meansย threshold delivery for small parts, conversion accessories and curbside for large furniture items.ย Curbside delivery to the closest point accessible by carrier's truck, and requires compliance with standard set of rules utilized across the shipping industry:ย
โข Customer premise must provide reasonable and safe access for delivery vehicleย (driveway or street allowingย truck access)
โข Furniture will be placed at the closest point accessible by truck. Shipping agents, at their sole discretion, may assist the customer in placing the furniture inside a garage or in another covered location and/or removing the boxes off the shipping pallet if applicable.
โข An adult must be present to inspect and accept the delivery.ย
โข Customer shall be allowed 30 minutes to perform a visual inspection and must note any and all signs of damages on the delivery documents.ย
โข Most orders will arrive on a wooden pallet shrink-wrapped and strapped. It is highly recommended that customers tear down the shrink-wrap to perform a thorough visual evaluation of the packages.
Small Parcel
Any item(s) which can be consolidated in a parcel package with the total dimensional value below 30 inches, will be shipped via common parcel carrier like USPS, FedEx or UPS.ย Color samples, touch-up kits, hardware packages or any marketing materials falling into this category, will ship via Free Priority Service with a delivery time estimated between 2 and 10 business days. Signature may be required for Small Parcel Deliveries. Subject to inventory availability.
Large Parcel
Crib conversion accessories, cribs or any products with any dimensional value exceeding 30 inches, will ship via specialized furniture carrier and/or service. This is a ground level curbside serviceย with aย delivery time estimated between 7 and 10 business days.ย Curbsideย delivery and does not include product installation or packaging debris removal. Please allow the full processing time posted on product page plus 7-10 business days in transit for delivery.
White Glove Deliveryย (Subject to Availability)ย
โWhite-Gloveโ delivery continues the outstanding service beyond your door threshold. A team of skilled and highly trained delivery specialists will handle the furniture in the most careful and professional manner. โWhite Gloveโ Service package availability is subject to confirmation; service may not be available in all areas. The following services are included in this package:ย
โข Call for delivery appointment (CFDA) at least 24 hours prior to Delivery.ย
โข Call 30 minutes before the deliveryย
โข Unpackaging and/or uncrating for large itemsย
โข Visual inspection of all itemsย
โขย Placement in your room of choice.ย
โข Packaging removal and debris clean-up.
* Please note that due to liability and other logistical concerns, most of the white glove service providers will not install cribs or beds.ย
Once your order isย placed:
You will receive an email confirmation that includes your order number and our contact information. The โAvailabilityโ section will list the approximate date your order is expected to ship-out. Please note that this date is subject to change.
Delivery is scheduled by appointment. Once your order is received and passed the inbound inspection at our local Distribution Center, you will receive a Shipping Notification email. Shipping carrier will call to schedule the delivery at least 24 hours in advance.
For items that are out of stock, the estimated date is the approximate date the order is expected to arrive at our Distribution Center, and it is subject to change.
Please note that we do not ship to PO boxes, APO and FPO addresses.
DISCLAIMER: STANDARD DELIVERY METHOD IS DETERMINED BASED ON EACH ITEM PACKAGING AND SPECIFICATIONS. SHIPPING AND/OR DELIVERY IS PERFORMED BY UNAFFILIATED THIRD-PARTY CARRIERS WHOSE SERVICE QUALITY AND DURATION MAY VARY.ย ROMINAย FURNITURE DOES NOT ASSUME ANY LIABILITY FOR PROPERTY OR PERSONAL DAMAGES CAUSED BY THIRD-PARTIES.
